trio.so
The Hexnode Alternative

trio.so vs. Hexnode

trio.so vs Hexnode in one line. Hexnode's $2.20 sticker hides four published tiers, per-technician seat caps, and an Ultra plan that hides patch management behind a Request-Pricing wall. trio.so bundles.

Auto-remediation engineNo technician seat capsOne platform, one bill
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Trusted by

Diyar Private academy
Wires & Fabriks (S.A.) Ltd
Corvuss American academy
Arabi company W.L.L.
loglass
skill authority
Bright Learners
Wires & Fabriks (S.A.) Ltd
Synonym
Wires & Fabriks (SA) Ltd
Trell.
Diyar Private academy
Wires & Fabriks (S.A.) Ltd
Corvuss American academy
Arabi company W.L.L.
loglass
skill authority
Bright Learners
Wires & Fabriks (S.A.) Ltd
Synonym
Wires & Fabriks (SA) Ltd
Trell.
Diyar Private academy
Wires & Fabriks (S.A.) Ltd
Corvuss American academy
Arabi company W.L.L.
loglass
skill authority
Bright Learners
Wires & Fabriks (S.A.) Ltd
Synonym
Wires & Fabriks (SA) Ltd
Trell.
Diyar Private academy
Wires & Fabriks (S.A.) Ltd
Corvuss American academy
Arabi company W.L.L.
loglass
skill authority
Bright Learners
Wires & Fabriks (S.A.) Ltd
Synonym
Wires & Fabriks (SA) Ltd
Trell.
Pricing

Same Capabilities. One Bill.

A trio.so vs Hexnode comparison only makes sense once you map feature for feature. The sticker price is not the line that matters when half the parity bundle sits in an unpublished tier.

trio.so

Recommended

$8

per device / month (Secure plan, annual billing)

  • Compliance automation engine

    CIS Level 1, CIS Level 2, ISO 27001, SOC 2, HIPAA, GDPR. Auto-remediation in Secure ($8).

  • Patch and vulnerability center

    Patch management for macOS and Windows in Secure ($8). No higher-tier upgrade required.

  • Built-in ticketing

    Native ticketing inside trio.so. No Zendesk or Freshservice license to add.

  • SaaS discovery and shadow IT detection

    Bundled in trio.so. Surfaces what your fleet is actually using before you write the access policy.

  • Security posture dashboards and MFA

    Real-time monitoring plus MFA configuration in Secure ($8).

  • Cross-OS live terminal and remote desktop

    Live terminal across macOS, Windows, and Linux. Remote desktop with full control, not view-only.

Billing terms

Annual billing. 20-device minimum. No technician seat caps.

See trio.so Plans

Hexnode

From $2.20

Pro tier. Per device / month, annual billing. 15-device minimum.

For feature parity with trio.so Secure, Hexnode requires the Ultra tier (patch management, BitLocker, advanced web filtering) plus add-on technicians. Ultra pricing is not published. Contact Hexnode sales for a quote.

  • Pro - $2.20

    Mobile MDM essentials and basic kiosk. 2 technicians. No desktop management.

  • Enterprise - $3.20

    Adds basic desktop management, geofencing, IDP integrations. 3 technicians.

  • Ultimate - $4.70

    Adds custom scripting, FileVault, app management for Windows and Mac, remote control. 4 technicians.

  • Ultra - Request Pricing

    Patch management, BitLocker, Okta Device Trust, Hexnode Access, Genie AI scripting. 5 technicians.

Technician seat caps

2 on Pro, 3 on Enterprise, 4 on Ultimate, 5 on Ultra. Extra seats billed separately. Source: Hexnode pricing page.

trio.so vs Hexnode in Four Numbers.

0

Technician seat caps in trio.so. Hexnode caps technicians at 2, 3, 4, or 5 depending on the tier you buy.

6

Compliance frameworks bundled in trio.so: CIS Level 1, CIS Level 2, ISO 27001, SOC 2, HIPAA, GDPR.

1 vs 3

One trio.so platform replaces Hexnode UEM, the separate Hexnode XDR threat product, and the separate Hexnode IdP identity product.

5

Operating systems trio.so manages: macOS, Windows, iOS, Android, Linux. Linux management is a trio.so standard, not an add-on.

Feature Comparison

Compliance
trio.so

Compliance automation engine in Secure ($8) covers six frameworks: CIS Level 1, CIS Level 2, ISO 27001, SOC 2, HIPAA, GDPR. One-click auto-remediation on 95% of controls.

Hexnode

Added CIS Benchmark-aligned policies for macOS and Windows in December 2025 plus audit-ready report templates for SOC 2, HIPAA, GDPR, ISO 27001. No published benchmark-scoring engine with one-click remediation across all six frameworks.

Patch Mgmt
trio.so

Patch and vulnerability center bundled in Secure ($8). macOS and Windows patching ships with the plan that handles compliance.

Hexnode

Patch management for macOS and Windows is gated to the Ultra tier. Ultra pricing is Request Pricing only. Source: Hexnode pricing page.

Remote Ops
trio.so

Live terminal across macOS, Windows, and Linux. Remote desktop with full control. Real-time CPU, memory, storage, and battery dashboards.

Hexnode

Remote control and custom scripting gated to Ultimate ($4.70) or Ultra. G2 reviewers cite limited cross-platform automation as a recurring gap.

SaaS Visibility
trio.so

SaaS discovery and shadow IT detection bundled in trio.so. Detection plus prevention. The fleet view shows what is in use before you write the access rule.

Hexnode

No native SaaS discovery dashboard inside Hexnode UEM. Shadow IT detection routes through the separate Hexnode XDR product or custom scripts deployed via UEM.

Ticketing
trio.so

Native ticketing built into trio.so. End users open tickets from inside the agent. IT teams resolve them in the same console used for device actions.

Hexnode

No native ticketing. Ticketing routes through Zendesk or Freshservice integrations and requires a separate ITSM license.

Tech Seats
trio.so

No technician seat caps. Add admins, helpdesk staff, and ops engineers to the workspace at no extra per-seat charge.

Hexnode

Per-tier technician caps: 2, 3, 4, 5. Extra seats billed separately. G2 reviewers flag this as a sore point at scale.

Transparency
trio.so

Three plans, all published. Essentials $5, Secure $8, Zero Trust $11 (annual, per device). MSPs available through the partner program.

Hexnode

Four UEM tiers, but the parity tier (Ultra) is Request Pricing. Hexnode XDR, IdP, and MSP pricing all sit behind the same form. Confirmed against Hexnode's pricing page.

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Pros & Cons

Where Hexnode Stands.

Pros

  • Broader OS reach for niche fleets

    Hexnode supports ChromeOS, tvOS, visionOS, FireOS, and Android TV beyond the standard mobile and desktop set. If your fleet leans heavily on those, Hexnode's coverage is real.

  • Long-standing UEM track record

    Hexnode has operated in the UEM space since 2013 with an established enterprise customer base. For teams that value platform maturity and market longevity over newer entrants, that track record is a fit factor.

Cons

  • Parity requires Ultra tier plus separate products

    Patch management, BitLocker, and full RBAC sit in the Ultra tier at Request Pricing. Shadow IT routes through the separate XDR product, identity through the separate IdP product, and native ticketing means adding Zendesk or Freshservice. Capterra reviewers note the $2.20 sticker rarely matches the bill at trio.so parity.

  • Custom scripting varies across OS

    Hexnode's custom scripting unlocks at Ultimate ($4.70) and behaves differently across macOS, Windows, and Linux, per G2 reviews. Teams doing cross-OS work often maintain separate scripts per platform rather than one consistent live terminal.

  • Technician seats capped per tier

    Hexnode caps technicians at 2 to 5 depending on the plan. Adding helpdesk staff or ops engineers means paying to upgrade or hitting the ceiling. G2 and Capterra reviewers consistently call this out as a growth blocker.

  • Reporting depth lags larger UEMs

    G2 reviewers describe built-in reports as functional but lacking the depth and customization of larger platforms. Several teams pipe data out for BI work.

What Hexnode Users Report

Recurring complaints, not one-off reviews.

From G2, Capterra, and Gartner Peer Insights. Only patterns that show up across multiple reviewers.

  • Source: G2 and Capterra (2024-2025)

    Built-in reports are functional but lack the customization and depth of larger UEM platforms. Several reviewers describe the report viewer as slow, with custom exports requiring an external BI tool to get the analysis their leadership wants.

  • Source: G2 (2024-2025)

    Per-technician seat caps drive up the bill faster than the per-device math suggests. Reviewers ask Hexnode to drop the per-tech charge model, especially as helpdesk teams grow past the 2-to-5 default seats included in each tier.

  • Source: G2 and Capterra (2024-2025)

    Mass deployments and policy pushes do not always reach every device. Reviewers report needing to re-issue commands and manually verify which endpoints actually picked up the change, especially across mixed mobile and desktop fleets.

  • Source: G2 (2024-2025)

    Cross-platform automation is limited. Standard workflows automate fine, but conditional logic across macOS, Windows, and mobile takes heavy custom scripting. Several reviewers note macOS and Windows depth lags the mobile-first feature set.

  • Source: Capterra and Gartner Peer Insights (Q4 2025)

    Recent reviews flag a drop in support response time and quality. Earlier reviews praise Hexnode support broadly, but Q4 2025 reviewers describe slower replies and Tier 1 reps escalating issues that previously resolved on the first call.

Why IT Teams Switch

Why trio.so wins.

Six concrete reasons admins move from Hexnode to trio.so, drawn from feature scope and pricing math, not marketing.

Compliance Automation Engine

CIS Level 1 and Level 2 fully covered. ISO 27001, SOC 2, HIPAA, and GDPR technical controls automated with one-click remediation in Secure ($8). Hexnode added CIS Benchmark-aligned policies for macOS and Windows in December 2025 and ships audit-ready reports for the same frameworks, without the same benchmark-scoring or one-click remediation flow.

Patch Management at the Anchor Plan

Patch and vulnerability center for macOS and Windows ships in Secure ($8). Hexnode gates patch management to the Ultra tier, which is Request Pricing per their pricing page.

Built-In Ticketing

End-user tickets open inside the trio.so agent and resolve in the same console where you push policies. Hexnode routes ticketing through Zendesk or Freshservice, which means a separate ITSM contract.

SaaS Discovery and Shadow IT

SaaS discovery is bundled in trio.so. Conditional access in Zero Trust ($11) closes the loop. Detection plus prevention in one platform. Hexnode handles shadow IT through the separate Hexnode XDR product and routes identity through the separate Hexnode IdP product.

Cross-OS Live Terminal

Live terminal across macOS, Windows, and Linux for direct command execution. Real-time CPU, memory, storage, and battery dashboards. Hexnode's custom scripting unlocks at Ultimate ($4.70) with cross-OS gaps reviewers flag often.

No Per-Technician Caps

trio.so does not cap admin or helpdesk seats. Hexnode caps technicians at 2 on Pro, 3 on Enterprise, 4 on Ultimate, 5 on Ultra. Extra seats are billed separately.

Hexnode vs trio.so for Your Environment.

Windows management
trio.so

Bundles patch management and BitLocker control in Secure ($8) alongside standard MDM.

Hexnode

Pro and Enterprise leave Windows patching and BitLocker for the Ultra tier (Request Pricing).

Apple management
trio.so

FileVault, VPP app deployment, and DEP enrollment included in Secure ($8) without per-tier upgrades.

Hexnode

Solid Apple coverage, but full desktop management and FileVault sit in Ultimate ($4.70) or above.

Android management
trio.so

Auto-remediation in Secure ($8) runs alongside Android Enterprise support with Work Profile and Fully Managed modes.

Hexnode

Advanced policy controls and remote control sessions require Ultimate ($4.70).

iOS management
trio.so

iOS supervision, ABM enrollment, and VPP app distribution alongside auto-remediation in Secure ($8).

Hexnode

Advanced iOS configurations gated to Enterprise ($3.20), remote view at the same tier.

iPhone/iPad management
trio.so

Security posture dashboards plus MFA configuration bundled in Secure ($8) for iPhone and iPad fleets.

Hexnode

iOS home screen layout and similar controls kept in Ultimate ($4.70).

Linux management
trio.so

Live terminal on Debian-based and Fedora-based Linux in the same console as macOS and Windows.

Hexnode

Linux covered, but scripting routes through Ultimate ($4.70) without a unified live terminal experience.

App management
trio.so

App management for Windows, macOS, iOS, Android, and Linux in Secure ($8), including the trio.so app catalog.

Hexnode

Windows and Mac app management above the mobile baseline requires Ultimate ($4.70).

Policy management
trio.so

Individual policies, policy groups, and policy templates at three security levels.

Hexnode

Solid policy depth, but G2 reviewers note policy versioning and clean rollback are weaker than expected.

Patch management
trio.so

Patch and vulnerability center bundled in Secure ($8) for macOS and Windows.

Hexnode

macOS and Windows patch management lives in the Ultra tier, which is Request Pricing only.

Compliance automation
trio.so

Auto-remediation engine in Secure ($8) covers six frameworks: CIS Level 1, CIS Level 2, ISO 27001, SOC 2, HIPAA, GDPR.

Hexnode

Added CIS Benchmark-aligned policies for macOS and Windows in December 2025 without benchmark scoring or one-click remediation across all frameworks.

Remote monitoring management
trio.so

Real-time dashboards show CPU, memory, storage, battery, and network activity per device with no remote session needed.

Hexnode

Remote view unlocks at Enterprise ($3.20), remote control at Ultimate ($4.70).

For SMBs
trio.so

A 50-device SMB on trio.so Secure pays $400 a month with no technician seat caps.

Hexnode

Same fleet on Hexnode Ultimate is $235 a month plus extra technician seats and an Ultra upgrade for patch management.

For Education
trio.so

School districts running 1:1 programs get device management, kiosk lockdown, and auto-remediation together in Secure ($8).

Hexnode

Strong kiosk feature set in Pro and Enterprise, but the benchmark-scoring compliance flow is not part of either tier.

For retail
trio.so

For retail kiosks and shared-use POS devices, trio.so Essentials ($5) includes single-app and multi-app kiosk modes.

Hexnode

Basic kiosk in Pro ($2.20), but advanced kiosk plus desktop management requires Enterprise ($3.20).

For MSPs
trio.so

Multi-tenant management for MSPs with the full Zero Trust feature set rolled into the MSP plan.

Hexnode

Hexnode UEM MSP requires a separate quote and tier selection per client.

For healthcare
trio.so

HIPAA technical controls, BYOD clinician device management, audit-ready reporting, and one-click remediation bundled in Secure ($8).

Hexnode

HIPAA reports through the scheduled reporting engine plus CIS Benchmark policies for macOS and Windows, without the auto-remediation flow.

Public sector
trio.so

CIS Level 1 or Level 2 hardening runs on trio.so's automation engine in Secure ($8).

Hexnode

Introduced CIS Benchmark-aligned policies for macOS and Windows in December 2025 without benchmark-scoring and one-click remediation.

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Frequently Asked Questions

Common questions IT teams ask when comparing trio.so to Hexnode.

That's the Pro tier entry price. Reaching trio.so Secure parity requires Hexnode's Ultra tier, which is Request Pricing only, plus technician seat caps that add cost as your team grows.

Yes. Hexnode caps technicians at 2 on Pro, 3 on Enterprise, 4 on Ultimate, and 5 on Ultra. trio.so does not cap technician seats on any plan.

No. Patch management for macOS and Windows is gated to the Ultra tier, which requires contacting sales for pricing. trio.so bundles patch management in Secure ($8).

It doesn't natively. Hexnode routes shadow IT detection through the separate Hexnode XDR product. trio.so bundles SaaS discovery directly into the platform.

Hexnode has no native ticketing. Teams typically integrate Zendesk or Freshservice, adding a separate ITSM license. trio.so ships ticketing built into the agent.