trio.so
Remote desktop

Remote support software built into your device console

Open a remote desktop on any Windows, macOS or Linux device straight from its record in trio.so. No separate remote access tool, no extra licence, and every session is logged on the device.

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  • Regional Leader, EMEA, Spring 2025
  • Easiest To Do Business With, Mid-Market, Spring 2025
  • Momentum Leader, Spring 2025
  • High Performer, Middle East, Spring 2025
  • Best Support, Mid-Market, Spring 2025

Rated 4.8 on G2

trio.soHarbor & PineRemote Operations ›Session console
WindowsFIN-LT-0142· Remote desktopConnected
FIN-LT-0142 · Windows 11 · Surface Laptop 6 · Priya Raman

Remote support shouldn't mean another tool

  • A second login and licence

    A standalone remote access tool means another account, another bill and another list of devices to keep in sync.

  • No context

    Support starts without knowing the device's patches, policies or recent changes.

  • Sessions nobody can trace

    When something changes after a remote session, there's no record of who was connected.

Sessions

Control or view the screen in your browser

Start a session from the device record and work in the browser. Sessions are view only or full control, depending on your policy.

  • Ctrl+Alt+Del on WindowsSend it with one button.
  • Up to five tabsKeep sessions on several devices open; a sixth closes the oldest.
  • One operator per deviceIf a colleague is already connected, you see it before you start.

Platforms

Windows, macOS and Linux

Windows and macOS sessions start without anyone at the device. On Linux with Wayland, the person at the device clicks Share first.

  • Windows and LinuxThe screen streams straight to your browser.
  • macOSUses macOS screen sharing.
  • Linux with WaylandWaits for the user to share their screen, so nobody is watched without knowing.

Tools

Everything about the device, next to the screen

While you're connected, the device's task manager, services and network tools are one click away, and the session is recorded in its history.

  • Task managerFind and end a stuck process.
  • ServicesStart, stop or restart a service.
  • Session historyEvery remote desktop session is listed on the device.

Remote desktop at a glance

Start free trialBook a demo
3
desktop platforms
5
sessions open at once
0
extra apps for IT to install
From $5
per device, in every plan

Related

Related remote tools

Remote desktop FAQ

Software that lets IT see and control a user's screen from somewhere else to fix a problem. In trio.so it's part of the device console, so there's no separate tool.

Windows, macOS and Linux. On Linux with Wayland, the user clicks Share before the session starts.

Yes on Windows and macOS, where a session can start without anyone at the device. Linux with Wayland always asks the user first.

Each remote desktop session is listed in the device's history, so you can see who connected and when.

No. Remote desktop is included from the first plan. Plans start at $5 per device.