SuperOps alternative
trio.so vs SuperOps
SuperOps is an RMM platform with a PSA for MSPs and a service desk for IT teams, priced per endpoint by quote with a 150-endpoint minimum. trio.so manages and secures every device, phones included, in one console with published prices and no device minimum.
trio.soHarbor & PineEndpoint Management ›Remote OperationsRemote devices
Find a device, check what it needs, then open its record to act.
Features
How trio.so and SuperOps compare
Plans start at $5 per device. No device minimum. Every plan price published.
Per endpoint per month by quote, 150-endpoint minimum, unlimited technicians for MSPs.
Windows, macOS and Linux in one console.
Windows, macOS and Linux agent in every plan. Mac MDM is in the Plus plans.
iOS/iPadOS and Android in every plan, with Apple Business Manager and Android Enterprise.
iOS, iPadOS and Android device management in the Plus plans, with Apple Business Manager, Android Enterprise and Samsung Knox.
OS and third-party app patching, with CVE findings scored by CVSS, EPSS and the CISA KEV list.
Automated OS and third-party patching in every plan.
Remote desktop, terminal and task manager in every plan.
File explorer, registry editor and remote event logs built in. Remote sessions through Splashtop, or TeamViewer and ScreenConnect with your own licence.
A service desk in Zero Trust. No PSA billing or time tracking.
Ticketing and service desk in every plan. MSP plans add contracts, invoicing, quotes and timesheets, a core strength.
Trio AI recommends fixes you review. Trio MCP connects your AI assistant to the console.
Ticket summaries, worklog automation and script generation, and MCP access, in every plan.
Pricing
Quote and a minimum, or a published price
SuperOps prices per endpoint, per month, by quote, and each plan starts at 150 endpoints. trio.so publishes every plan price and has no device minimum.
Plans start at $5 per device.
By quote per endpoint per month, 150-endpoint minimum
Essentials: Run every device from one console: device management, apps, inventory and asset management, remote actions and Trio AI assist. Secure: Adds patch and vulnerability management, endpoint compliance checks with evidence export, and application control. Zero Trust: Adds MFA and single sign on, conditional access, device login controls and service desk essentials. See trio.so plans
Prime / Super: Endpoint management for Windows, macOS and Linux, remote troubleshooting, network monitoring, patching, ticketing, knowledge base, IT documentation and AI. The MSP plan adds contracts, invoicing, quotes and timesheets. Prime Plus / Super Plus: Everything in the first plan, plus iPhone, iPad, Android and Mac device management with Apple Business Manager, Android Enterprise and zero-touch enrollment. AI agents: To be sold as add-ons, with pricing to be announced.
No device minimum. No per-platform add-ons. 14 day free trial.
SuperOps has two plans for IT teams (Prime and Prime Plus) and two for MSPs (Super and Super Plus), all priced per endpoint per month on a quote. Larger fleets get a lower per-endpoint price, MSP pricing includes unlimited technicians, and there are no overage charges.
14 days, no credit card.
14 days.
trio.so vs SuperOps in four numbers
- $5
- Plans start at $5 per device on trio.so, with every plan price published.
- 150
- The endpoint minimum on each SuperOps plan. trio.so has no device minimum.
- 5
- Operating systems trio.so manages in one console: Windows, macOS, Linux, iOS/iPadOS and Android. ChromeOS is coming soon.
- 2
- SuperOps plans per audience. Phones, tablets and Mac MDM are on the higher one (Prime Plus or Super Plus).
Honest take
Where SuperOps stands
Pros
PSA and RMM in one product for MSPs
Ticketing, contracts, invoicing, quotes and timesheets sit next to device management, which is what many MSPs want.
Unlimited technicians for MSPs
MSP pricing is per endpoint, so adding technicians doesn't raise the bill.
IT documentation built in
Documentation and a knowledge base come in every plan.
AI and MCP in every plan
AI features and MCP access are included rather than sold separately.
Cons
No published prices
Every plan is priced by quote, so you talk to sales before you know the cost.
A 150-endpoint minimum
Each plan starts at 150 endpoints, which is a lot for a small team or a new MSP client base.
Phones and tablets need the higher plan
Apple, Android and Mac device management is in the Plus plans only.
Who should pick which
Pick SuperOps: An MSP that wants PSA and RMM in one tool, with ticketing, contracts, invoicing and timesheets next to device management, and a fleet above 150 endpoints.
Pick trio.so: An IT team or MSP that manages laptops and phones together and wants device management, patching, compliance and identity in one console, with published prices and no device minimum.
Why teams switch
Why IT teams pick trio.so over SuperOps
Start with any number of devices
No 150-endpoint minimum.
Know the price before you call
Plans start at $5 per device, and every plan price is published.
Phones in every plan
iOS/iPadOS and Android sit next to Windows, macOS and Linux.
Identity next to devices
MFA, single sign on, conditional access and device login controls for macOS and Windows in Zero Trust.
Compliance you can show an auditor
Failed controls listed per device, fixes confirmed on the next check, and evidence export.
One multi-client console for MSPs
Every client organization managed from one place, each kept separate.
Compare