Atera alternative
trio.so vs Atera
Atera is RMM and helpdesk priced per technician. trio.so manages and secures every device, including phones and tablets, in one console priced per device.
trio.soHarbor & PineEndpoint Management ›Remote OperationsRemote devices
Find a device, check what it needs, then open its record to act.
Features
How trio.so and Atera compare
Per device. Plans start at $5 per device. No technician limit, no device minimum.
Per technician, from $149 per month on annual billing, unlimited endpoints.
Windows, macOS and Linux in one console.
Atera's agent runs on Windows, macOS and Linux.
iOS/iPadOS and Android in the same console and plan.
Managed through the Miradore integration rather than Atera's own agent.
OS and third-party app patching, with CVE findings scored by CVSS, EPSS and the CISA KEV list.
Patch management is included in every Atera plan, through its agent for Windows, Mac and Linux.
A service desk in Zero Trust.
Built-in helpdesk and ticketing (PSA), a core strength.
MFA, single sign on, conditional access and device login controls for macOS and Windows in Zero Trust.
Atera's pricing page lists single sign on for signing in to Atera (Enterprise plan), and no identity or MFA product for your staff.
Trio AI recommends fixes you review. Trio MCP connects your AI assistant to the console.
AI Copilot in every plan, including an MCP integration, and Robin, an AI agent for employee requests (a paid add-on).
Pricing
Per technician, or per device
Atera charges per technician with unlimited endpoints. trio.so charges per device with no technician limit. Which costs less depends on how many devices each of your technicians looks after.
Plans start at $5 per device.
From $149 per technician per month (Professional, billed annually)
Essentials: Run every device from one console: device management, apps, inventory and asset management, remote actions and Trio AI assist. Secure: Adds patch and vulnerability management, endpoint compliance checks with evidence export, and application control. Zero Trust: Adds MFA and single sign on, conditional access, device login controls and service desk essentials. See trio.so plans
Unlimited endpoints: One technician licence covers as many devices as that technician manages. Atera's agent: Windows, macOS and Linux. Phones and tablets: Managed through Atera's Miradore integration.
No device minimum. No per-platform add-ons. 14 day free trial.
Atera's IT department plans are Professional at $149, Expert at $189 and Master at $219 per technician per month on annual billing ($169, $229 and $269 billed monthly), with Enterprise on quote. Every plan covers unlimited endpoints. MSPs buy from a separate set of plans.
14 days, no credit card.
30 days.
trio.so vs Atera in four numbers
- $5
- Plans start at $5 per device on trio.so, with no technician limit.
- $149
- Atera Professional per technician per month on annual billing, with unlimited endpoints.
- 1
- Console for laptops, desktops, phones and tablets on trio.so. Atera manages phones and tablets through its Miradore integration.
- 5
- Operating systems trio.so manages in one console: Windows, macOS, Linux, iOS/iPadOS and Android.
Honest take
Where Atera stands
Pros
Unlimited endpoints per technician
A small team looking after a large fleet pays per person, not per device.
Helpdesk built in
Ticketing and PSA come with the RMM, so requests and devices live in one tool.
AI for technicians and employees
AI Copilot is included in Atera's plans, and Robin handles employee requests as an add-on.
A 30-day trial
Long enough to run it against a real month of tickets.
Cons
Phones and tablets go through another product
Mobile devices are managed through the Miradore integration, not Atera's own agent.
Cost grows with your team
Every technician needs a licence, so adding people raises the bill even if the fleet stays the same size.
Who should pick which
Pick Atera: An MSP or IT team with few technicians and many Windows, Mac and Linux machines that wants RMM and helpdesk ticketing in one tool.
Pick trio.so: An IT team that manages laptops and phones together and wants device management, patching, compliance and identity in one console, priced per device.
Why teams switch
Why IT teams pick trio.so over Atera
Phones in the same console
iOS/iPadOS and Android sit next to Windows, macOS and Linux.
No technician licences
Add people to the team without changing the price.
Identity next to devices
MFA, single sign on and conditional access in Zero Trust.
Compliance you can show an auditor
Failed controls listed per device, fixes confirmed on the next check, and evidence export.
Patching with risk scores
CVE findings scored by CVSS, EPSS and CISA KEV.
One multi-client console for MSPs
Every client organization managed from one place.
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