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The Ultimate Guide to Identity Management for IT Administrators
  • MDM
  • 5 minutes read
  • Modified: 18th Jun 2024

    October 29, 2023

The Ultimate Guide to Identity Management for IT Administrators

Trio Team

Identity management is a crucial aspect of IT management as it helps IT admins secure their organization’s digital infrastructure and prevent unauthorized access to sensitive data and systems. It also enables them to create identity-based logical access boundaries, implement password policies, and activate multi-factor authentication. In other words, identity management helps enhance security and reduce the risk of cyber-attacks and data breaches. In this blog post, we will delve into the importance of identity management and its benefits for organizations. We will also explore how combining identity management solutions with MDM solutions can help enterprises manage identities from a centralized place.


What is Identity management?

Identity Management (IdM), also referred to as Identity and Access Management (IAM), is an indispensable part of IT security. It serves as the framework for identifying, authenticating, and authorizing individuals or groups who have access to a network or system. Identity management entities like applications, platforms, and systems include both computer hardware and software applications. One of the primary goals of identity management is to reduce the risk of unauthorized access, data breaches, or any other security incidents. In other words, Identity Management involves the processes and technologies used to control and manage user identities within an organization. This way, the right individuals have appropriate access to resources. By effectively managing user identities, IT administrators can check user logs and monitor devices accordingly. This is achieved through the implementation of authentication and authorization mechanisms, such as multi-factor authentication and role-based access controls. Basically, there are three main components of IdM which include authentication, authorization, and Identity Governance.



Authentication is the process of verifying the identity of a user or entity. It involves confirming that the user is who they claim to be. Authentication mechanisms can include passwords, biometrics including both fingerprints or facial recognition, smart cards, or tokens. The primary goal of authentication is to make sure that only authorized individuals are granted access to resources.



Authorization, on the other hand, is the process of granting or denying access rights to specific resources based on the authenticated user’s identity and privileges. It involves defining and enforcing access control policies and rules. Authorization mechanisms can include role-based access control (RBAC), where access is granted based on the user’s assigned role, or attribute-based access control (ABAC), where access is determined based on specific attributes or characteristics of the user.


Identity Governance

Identity governance refers to the policies, processes, and procedures used to manage and govern user identities within an organization. It involves defining and enforcing rules for creating, modifying, and deleting user accounts, as well as managing user privileges and access rights. Identity governance ensures that user identities are properly managed throughout their lifecycle, from onboarding to offboarding. It also includes auditing and monitoring capabilities to detect any unauthorized changes or access attempts.


There are many types of identity management solutions.


Types of Identity Management

There are different types of identity management solutions, among which SSO (Single Sign-On), MFA (Multi-Factor Authentication), and IDaaS (Identity-as-a-Service) are the most popular ones. We will discuss them in detail.


Single Sign-on

Single sign-on (SSO) is a type of identity management solution that allows users to access multiple applications with a single set of credentials. The primary advantage of SSO compared to other identity management solutions is that it simplifies the login process for users, as it reduces the number of passwords they need to remember. This further minimizes the risk of password-related security incidents and as a result, reduces IT admins’ workload. However, it’s important to note that while SSO brings convenience, it also carries certain risks. For instance, if a user’s login credentials are compromised, it could potentially provide unauthorized access to all platforms linked to those credentials.


Multi-Factor Authentication

Multi-factor authentication (MFA) is another identity management solution that adds an extra layer of security to the login process. MFA requires users to provide additional verification beyond just a password. This can include biometric data, such as fingerprints or facial recognition, or a one-time code sent to the user’s mobile device. While MFA provides stronger security than traditional password-based authentication, it can also be more cumbersome for users and may require additional hardware or software.


Identity-as-a-Service (IDaaS)

Identity-as-a-service (IDaaS) is a cloud-based identity management solution that allows organizations to manage user identities and access rights across multiple applications and devices. The main benefit of IDaaS is that it provides a centralized platform for managing identities. Centralized Identities management improves efficiency and reduces the workload on IT staff. However, IDaaS also presents some risks, as organizations must trust the security of the cloud provider and ensure that appropriate measures are in place to protect sensitive data.


Benefits of Identity Management

Implementing an identity management solution can bring numerous benefits to organizations. Firstly, it enhances security by ensuring that only authorized users have access to sensitive data and systems. This reduces the risk of data breaches and cyber-attacks, which can result in significant financial losses and irreversible reputation damage. Secondly, identity management improves productivity by enabling users to access the resources they need quickly and easily, without having to remember multiple usernames and passwords. This saves time and reduces frustration, allowing employees to focus on their core tasks. Finally, identity management can reduce operational costs by streamlining access management processes and reducing the need for onsite IT support. Some real-world examples of companies that have benefited from identity management include Microsoft, which uses Azure Active Directory to manage access to its cloud services, and Coca-Cola, which implemented an identity management solution to improve security and simplify access for its global workforce.


Best Practices for Identity Management

Implementing an identity management solution can bring significant benefits to organizations, but it’s important to follow best practices to ensure its effectiveness. Regular audits should be conducted to ensure that access rights are updated and that there are no security vulnerabilities. It’s also important to stay updated on the latest security threats and implement appropriate measures to solve them. When selecting an identity management solution, it’s crucial to consider factors such as scalability, ease of use, and integration with existing systems or MDM solutions. It’s also crucial to choose a solution that aligns with the organization’s security policies and compliance requirements. By following these steps and more importantly, selecting the right solution, organizations can enhance security, improve productivity, and reduce operational costs.


MDM solutions integrate with other identity engagement solutions to offer better security for organizations.


Integrating MDM Solutions with Identity Management Platforms

Mobile Device Management (MDM) solutions, when integrated with third-party identity management systems, offer an enhanced layer of security and control for organizations. This integration ensures that only authorized individuals have access to corporate data, thereby protecting data better. MDM solutions can also enforce policies such as password complexity, and device encryption to further strengthen data security. The integration streamlines the process of onboarding and offboarding employees by managing access rights across all platforms and applications. Furthermore, it facilitates device management and tracking capabilities.


Identity Management With Trio

Trio, as an MDM solution, helps organizations manage their employees’ identities to avoid unauthorized access. Its features, like ZTNA, create identity- and context-based, logical access boundaries when it comes to accessing various applications or networks. Trio’s identity management capabilities make onboarding and offboarding much easier as it grants employees the access levels they need based on their roles. Trio’s identity management capabilities also empower IT admins to create password policies and activate multi-factor authentication (MFA) for employees, further strengthening the digital infrastructure. Additionally, Trio integrates seamlessly with other identity management solutions like Okta, making it a versatile and comprehensive solution for managing identities across the organization.


Overall, identity management is a crucial aspect of modern-day business operations. With the increasing threat of cyber-attacks and data breaches, organizations need to implement solutions to protect their sensitive data and systems. By implementing the right identity management, businesses can enhance security, improve productivity, and reduce operational costs. This way, enterprises can make sure that only authorized users can access information and fully eliminate the risks of data breaches. As technology continues to evolve, organizations need to stay updated on the latest trends and threats to ensure that their identity management strategies remain effective.

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