Terms of Service

Acceptance of Terms of Service

These Terms and Conditions (“Terms”) govern your use of the Trio mobile device management solution (“Trio”, “we”, “us”, “our”). By using Trio, you agree to be bound by these Terms. If you do not agree to these Terms, do not use Trio. Your access to and use of the Service is also subject to Your acceptance of and compliance with the Company’s Privacy Policy. Our Privacy Policy describes our policies and procedures regarding collecting, using, and disclosing your personal information when you use the application or the website. It explains your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using our service.


You must be at least 18 years old to register and use Trio. If you are under 18, you may only use Trio under the supervision of a parent or legal guardian who agrees to be bound by these Terms. You must have the legal capacity and authority to enter into a binding agreement with Trio. By agreeing to these Terms, you confirm that you have the authority to bind any business or organization on whose behalf you are using Trio. You must also ensure that your use of Trio complies with all applicable local, state, national, and international laws and regulations. This includes, but is not limited to, data protection and privacy laws. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Company’s info@trio.so.In our sole discretion; we may refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service comply with all laws, rules, and regulations applicable to you. The right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale, or provision of the Services conflicts with any applicable law, rule, or regulation. Further, the Services are offered only for your use and not for the use or benefit of any third party.


To access the Services, you need to create an account. You must provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use, as a username, a name of another person with the intent to impersonate that person; (ii) use, as a username, a name subject to any rights of a person other than you without appropriate authorization; (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene; or (iv) create more than one Account. You are solely responsible for the activity on your Account and keeping your Account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security, or unauthorized use of your Account. You should never publish, distribute, or post login information for your Account. You shall be able to delete your Account, either directly or through a request made to one of our employees or affiliates.

Subscription and Payment

Trio offers various subscription plans to cater to different user needs. Details of available plans, including features, pricing, and billing cycles, can be found on our website or by contacting our sales team.
We may offer a free trial period for new users to experience our services. The duration and terms of the free trial are subject to change and are detailed on our website. At the end of the trial period, you will be automatically enrolled in the applicable subscription plan unless you cancel before the trial ends.

Subscription fees are billed in advance monthly or annually, depending on the plan selected. Payments must be made using a valid payment method, such as a credit card or other payment methods accepted by Trio. Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date. You authorize Trio to charge the applicable subscription fees to your payment method on file.

Third-Party Websites and Products

Trio’ websites and products may include products or services owned by third-party websites. Such products or services owned by third-party websites are only for your convenience. Trio shall not be responsible for the license restrictions and legality of any content of such products or services owned by third-party websites. You may need to review and agree to applicable rules of use when using such products or services owned by third-party websites.

Intellectual Property Rights

This website, including all source code, database functionality, designs, audio, video, text, photographs, logos, and graphics (referred to as the “Content”) is our property. It is owned and controlled by us and is protected by copyright, trademark laws, and intellectual property rights.

Data Controller and Representative

The data controller responsible for your personal data is Trio Soft Inc.(“Trio”, “we”, “us”, “our”). As the data controller, Trio determines the purposes and means of processing your personal data in accordance with applicable data protection laws and regulations.
The data controller is Trio Soft Inc., 191 Suite Ave Barranca N 442
Covina, CA 91723. You can contact hello@trio.so with any questions about privacy.
Please carefully read the following privacy policy, which provides you, as the User of the Websites and/or Applications (the “User” or “You”), with relevant information regarding the various processing of personal data implemented by Trio.

Retention of Your Personal Data

The company will only keep your personal data for as long as it is necessary for the purposes outlined in this Privacy Policy. We will keep and use your Personal Data as required to meet our legal obligations. This includes retaining your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Generally, we keep Usage Data for a short period, unless we need it to enhance security, improve functionality, or have a legal obligation to retain it for a longer period.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy, followed by submitting such information, represents your agreement to that transfer.

The company will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or country unless adequate controls, including the security of your data and other personal information, are in place.

Location Services on Windows

Trio’s Location Services on Windows allows organizations to track, manage, and secure their devices based on geographic location. This feature is designed to enhance security, improve device management, and ensure compliance with organizational policies


Cookies are small text files stored on your computer to gather standard Internet log information and visitor behavior data. When you browse our websites, we may automatically collect information from you through cookies or similar technologies.
For additional information, please visit allaboutcookies.org.

Apple Payment & Subscription

All payments for subscriptions purchased through the Apple App Store are processed by Apple. Your payment method associated with your Apple ID will be charged for all subscription fees. Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. The billing cycle begins on the date you subscribe and will automatically renew at the end of each billing cycle unless canceled. You can manage or cancel your subscription at any time through your Apple ID account settings. To avoid being billed for the next cycle, cancel the subscription at least 24 hours before the end of the current billing period.

Disclosure of Your Personal Data

Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

How Do We Use Cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website

What Types of Cookies Do We Use?
There are several different types of cookies, but our website uses the following:
Functionality – Our company uses cookies to recognize you on our website and remember your previously selected preferences. This may include your preferred language and location. We use a mix of first-party and third-party cookies.
Advertising – At Our Company, we use cookies to gather information about your visit to our website, including the content you viewed, the links you followed, and details about your browser, device, and IP address. In some cases, we may share limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may see advertisements based on your browsing behavior on our website.

How to Manage Cookies

You can configure your browser to not accept cookies. The website above provides instructions on how to remove cookies from your browser. However, in a few cases, some features of our website may not work properly as a result.

Collecting and Using Your Personal Data

Types of Data Collected
Personal Data
While using our service, visiting our website, or purchasing our product, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Usage data
Phone number
Payment information (such as Credit card information/debit card information or other payment/billing information)
Your account’s data

Usage Data
The Service collects Usage Data automatically when it is being used.
The Usage Data may include information such as your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the service using a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.
We may collect information that your browser sends whenever you visit our service or access it through a mobile device.

Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Apple ID

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities, or Your contact list associated with that account. You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If you choose to provide such information and personal data during registration or otherwise, you are giving the company permission to use, share, and store it in a manner consistent with this Privacy Policy.

To provide and maintain our services: This includes the monitoring of the usage of our Service.
To manage Your account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance, and execution of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the service.
To contact you: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates.
To provide you with various perks: To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend to and manage your requests to us.
For business transfers: We may use your information to assess or carry out a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets. This could occur as part of a bankruptcy, liquidation, or similar process, in which personal data held by us about our service users is among the assets transferred.
For other purposes: We may utilize your information for various purposes, including data analysis, identifying usage trends, evaluating the effectiveness of our promotional campaigns, and improving our service, products, and overall experience.
We may share Your personal information in the following situations:
Usage Data: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Security of Your Personal Data

We are committed to protecting Your Personal Data. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Data, we cannot guarantee its absolute security.
The Right to Access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The Right to Rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The Right to Erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The Right to Restrict Processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The Right to Bbject to Processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The Right to Data Portability – You have the right to request that Our Company transfer the data that we have collected to another organization or directly to you under certain conditions.